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Flash Operator Panel 2 is an add-on to the Elastix system that can be used to easily see a bird's eye view of all extensions configured within the phone system, see call activity, and transfer / manipulate calls coming to the user's extension who is logged into FOP2. Installation with one command. If you are using a suported backend (Issabel, Ombutel, PBX in a flash, Trixbox and many others) there is a really simple way to install FOP2 and have it configured automatically. It even works on vanilla Asterisk installs. AsterSwitchboard CTI Operator Panel for Asterisk. AsterSwitchboard is an operator panel for Asterisk PBX running on MS Windows clients. Call, answer, transfer, view the status of all connected extensions, intercept a call for another extension, display name and number of incoming calls, make a call directly from the integrated list of contacts or from the log and much more.

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This article details the installation and configuration of Flash Operator Panel 2 for Elastix version 2.3.0 release 8 (running on CentOS5 v2.6.18 release 308.24.1.el5). Flash Operator Panel 2 is an add-on to the Elastix system that can be used to easily see a bird's eye view of all extensions configured within the phone system, see call activity, and transfer / manipulate calls coming to the user's extension who is logged into FOP2.

The installer for FOP2 v2.26 built for CentOS (64-bit version) was downloaded from www.fop2.com.

13 Steps total

Step 1: Transfer the Installer to the Elastix Server - Part 1

Open WinSCP (just an executable that can be downloaded for free).
Without changing any settings, enter the server ip and the username and password to connect to the server. I recommend using the user root and corresponding password to ensure you have the proper permissions to connect.

Once you click Login, you may get a message about a private key file, but click Ok to continue if this happens.

Step 2: Transfer the Installer to the Elastix Server - Part 2

In the left-hand window, you will see files on your computer. Navigate to the directory where the downloaded installer is stored.
In the right-hand window, navigate to the root directory of the Elastix server (/). Create a folder with the name of your choice. In this example, I created one called fop inside the root directory (full path to it is /fop).

Drag the installer from your computer to the target folder on the Elastix server. When the popup window opens, click Copy. That should move the installer to the target directory on the Elastix server.

Flash Operator Panel displays information about your Asterisk PBX activity in real time via a standard web browser with Flash plugin. Hang-up a channel (double click the colored dot on the button); Transfer a call leg via drag&drop (drag the phone icon on a button to another button); Originate calls via. Install Flash Operator Panel Asterisk Revealer. Set up your own PBX with Asterisk. Important: To log stuff to the console, either use Verbose(), or use No. But the latter will only work if you set.

You can now close WinSCP. It will no longer be needed.

Step 3: Connect to the Elastix Server Using SSH

Use a utility such as Putty to connect to the Elastix server via SSH. You just have to point Putty at the server's ip address and will be prompted to login once you click Open. When the terminal window opens, enter the proper credentials (user root is the only one that will have access), and that should get you in with no issues.

Step 4: Extract FOP2 Using Tarball and Install

After successfully logging into the SSH session, change to the directory where the installer was saved (cd /fop in this case).
Then run the extraction with the command tar zxvf fop2-2.26-centos5-x86_64.tgz (where the .tgz file is the installer downloaded previously).

After all files are extracted successfully, run cd /fop/fop2 to dive into the directory containing the extracted files. Then, run the command make install to install everything into the proper directories as are referenced below.

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Step 5: Change the Manager Secret for FOP2 to Match the Asterisk Manager Secret

Run the command cat /etc/asterisk/manager.conf. This will show the contents of manager.conf on the screen. In the area under [admin], make note of the value of a field named secret. This is the Asterisk manager password (the one used to access the Elastix web interface with username admin).

Run vi /usr/local/fop2/fop2.cfg. This opens a Unix text editor. Press the i key on your keyboard to put the editor in insert mode. Find the area at the top of the file under [general]. Change the manager_secret to the same value as you found in the manager.conf file above. Once you have done this, press Esc on the keyboard to exit insert mode. Then type :wq! to exit the vi editor and save the changes.

For good measure, run the command amportal restart once you finish making the changes here.

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Step 6: Change Asterisk SIP Settings for FOP

If you get a message about not having access to FreePBX, go to the Security menu in Elastix and allow access to the Unembedded FreePBX module. You will also have to set the password for user admin if it has not already been set.

Login to FreePBX with the appropriate credentials. From the Tools menu, select Asterisk SIP Settings. In the area labeled Advanced General Settings, find the field for Other SIP Settings. Add callevents = yes, and click submit changes. You will then see a red bar at the top of your browser window that will say Apply Changes. Click this option so the changes will apply to the system.

Step 7: Modify Call Queues

If any call queues have been setup within Elastix, they need to be modified so that FOP2 can detect call events sent to queues.

In the Elastix interface, go to the PBX tab and then click Queues. Any call queues you have setup will be listed on the right-hand side of the screen. For each queue, change the Event When Called field to Yes if it is set to No and save your changes. That is the only field which is important for FOP2.

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Step 8: Test the Manager Connection to FOP2

From your SSH session, run /usr/local/fop2/fop2_server --test. You should get a message that says Connection to manager OK!
You may get a message about no license being detected. That can be ignored for the time being even though the screenshot here shows a license being installed already.

Step 9: Avoid Conflicts with FOP1

There is a Flash Operator Panel built into Elastix, and we have to change the port on which it listens (default is 4445) before FOP2 will work properly.

Within your SSH session, run vi /var/www/html/panel/op_server.cfg. Remember to press i to be able to edit the file. Find the line that says ;listen_port=4445 and change it to listen_port=4444. Make sure you uncomment this line by deleting the semicolon (as seen in the screenshot). Press Esc to exit insert mode, and then type :wq! to save changes and exit the file. You can also run /usr/sbin/amportal stop_fop to disable FOP1 completely at this point.

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